GRAPELINE FREQUENTLY ASKED QUESTIONS - SONOMA VALLEY

Do I need a reservation?

Yes. The grapeline offers scheduled pickups only, so reservations are required. Please book online or contact a reservations agent at +1-951-693-5755 as soon as you have determined your tour date and pick-up location.

Where do we meet the shuttle?

The Grapeline offers pickups from most local hotels, and may offer a few out-of-the-area pickups for an additional charge. Please contact Grapeline's friendly reservation staff at +1-951-693-5755 for help determining your pickup location.

How long is the Tour?

Wine Tours are all day adventures! Morning departures are typically in the 10:00 hour, varying slightly with each hotel location. Expect to return in the late afternoon.

What wineries do you visit?

Pretty much any! You choose an itinerary for the day that is entertaining and has great offerings. Keep in mind of possible crowds and other factors that can affect your experience at each winery.

How much wine is served during a tasting?

Most wineries serve 4 to 6 one ounce pours of different wines you select from their menu. After visiting a few wineries, these seemingly small tastings begin to add up, making it very important to have a designated driver.

How do gratuities work?

Customers often provide gratuities at their discretion to their host at the end of their tour as a personal "thank you" for a job well-done. About $20pp is typical. All private wine tour bookings require a 20% service charge when you make your reservations, which includes gratuity for your driver, plus all additional fees (tourism, regulatory, fuel).

Can I buy bottles of wine at the wineries?

Absolutely. The best way to support local wineries is to take home a few bottles. If traveling, the winery may be able to ship your order to you.

Is there a cancellation policy?

Cancellations must be made at least 48 hours prior to the tour date in order to receive a gift certificate or refund.

A gift certificate for the full value can be e-mailed to be used toward any future Grapeline services (no expiration) OR a refund can be issued, minus a 5% cancellation fee. Grapeline charges full fare for no-shows or cancellations made within 48 hours of a scheduled tour.

Can I reserve a private vehicle?

Yes, with a non-refundable $100 deposit.

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I have more questions...

Please contact Grapeline's friendly reservation staff at +1-951-693-5755 and let us know what wine region you are interested in visiting.

OUR VISION

Founders John and Kim Kelliher vinted Grapeline in 2002.  Our friendly hosts are wine country enthusiasts with insider knowledge and connections. We love Sonoma Valley wine country.  Let us share the best of it with you.  

5-STAR EXPERIENCE IN SONOMA VALLEY

BOOK A SONOMA VALLEY WINE TOUR