GRAPELINE FREQUENTLY ASKED QUESTIONS - SANTA BARBARA

People boarding Grapeline wine tour shuttle

Do I need a reservation?

Yes. The grapeline offers scheduled pickups only, so reservations are required. Please book online or contact a reservations agent at +1-951-693-5755 as soon as you have determined your tour date and pick-up location.

Lots of people raising glasses on a Grapeline shuttle

Where do we meet the shuttle?

The Grapeline offers pickups from most local hotels, and may offer a few out-of-the-area pickups for an additional charge. Please contact Grapeline's Central Reservations Center at +1-951-693-5755 for help determining your pickup location.

Ladies laughing at a winery

How long is the Tour?

Wine Tours are all day adventures! Morning departures are typically in the 10:00 hour, varying slightly with each hotel location. Expect to return in the late afternoon.

Smiling couple with wine in vineyard

What wineries do you visit?

The Grapeline works with many area wineries and chooses an itinerary for the day that considers entertainment and tour offerings, expected crowding, and several other factors that can affect the guest experience at each winery. If there is a specific winery you'd like to visit, please request it when booking your reservation. While we can't guarantee every request, we can guarantee all requests are taken into consideration and accommodated when possible. Ultimately, your host will provide an itinerary that's sure to take advantage of the best wine country has to offer and will make your day memorable.

Half a glass of Chardonnay in sharp focus

How much wine is served during a tasting?

Most wineries serve 4 to 6 one ounce pours of different wines you select from their menu. After visiting a few wineries, these seemingly small tastings begin to add up, making it very important to have a designated driver.

Really pretty lady with red wine poured from a carafe

How do gratuities work?

Customers often provide gratuities at their discretion to their host at the end of their tour as a personal "thank you" for a job well-done. All private wine tour bookings require an 20% service charge when you make your reservations.

Young people walking out of winery with purchases

Can I buy bottles of wine at the wineries?

Absolutely. The best way to support local wineries is to take home a few bottles.  Be sure to use your Grapeline Value Passports for exclusive savings on purchases. If traveling, the winery may be able to ship your order to you.

Tractor pulling two bins of red grapes

Is there a cancellation policy?

Cancellations must be made at least 48 hours prior to the tour date in order to receive a gift certificate or refund.

A gift certificate for the full value can be e-mailed to be used toward any future Grapeline services (no expiration) OR a refund can be issued, minus a 5% cancellation fee. Grapeline charges full fare for no-shows or cancellations made within 48 hours of a scheduled tour. We know this can be tough, but our team needs time to communicate with many different sources already committed.

Chauffeur holding door for wine tasting couple

Can I reserve a private vehicle?

Yes, with a minimum of 10 people in your group, private tours are available for rates similar to that of our public tours, the only difference is an 20% service charge required of all private groups.

A couple tasting red and white wine

I have more questions...

Please contact Grapeline's Central Reservations Center at +1-951-693-5755 and let us know what wine region you are interested in visiting.




Grapeline founders John and Kim on a tractor

OUR VISION

Founders John and Kim Kelliher vinted Grapeline in 2002.  Our friendly hosts are wine country enthusiasts with insider knowledge and connections.  We love Santa Barbara wine country.  Let us share the best of it with you.

Group of couples tasting wine and laughing

5-STAR EXPERIENCE IN SANTA BARBARA

Grapeline is the top guest-rated wine tour in Southern and Central California, with more 5-star ratings than any other for tours in Santa Barbara, Temecula, and Paso Robles.  No one is ever disappointed by choosing the best.

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Glasses of wine on a barrel top

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